how we can help

learning support
personal support
help with course fees/concessions
paying by instalment /learner bursary

helping everyone learn

Learn Devon is dedicated to supporting learners whether that is providing equipment and support or offering the ability to pay by instalments. We are here to help so if you feel you need any support at any point during your course please contact us.


learning support

We understand that sometimes you may need extra support to aid your learning. Learning support is designed to give you the help you need to access your chosen course. Any learner can request support.

learning support may include:

  • equipment such as specialised computer keyboards, large screen computers, dictaphones or screen readers
  • a learning support assistant to work with you in the classroom
  • assistance in exams, such as extra time
  • a hearing loop, coloured overlays and other aids and adaptations to support your learning
  • study skills, portfolio building and organisational skills

To apply, make an appointment with your local learning support co-ordinator.

your learning support co-ordinators

Jayne Doyle and Alan Easingwood (North and Mid Devon), 01237 472462
Claire Allan (West and Mid Devon), 01822 613701
Joe Green and Jane Anning (East and South Devon), 01803 862020 or 01392 384094
or email

Let us know if you think you need support as soon as you can so that we can put this in place. Don’t worry if you discover you need support during your course, talk to our learning support co-ordinators – they’re here to help.


personal support

We understand that life can get in the way sometimes and that you may need support outside our learning centres too.

For information on internet safety visit

For advice on mental health and support contact Mind – the UK’s mental health charity free on 0300 123 3393 or visit

If you need support in emotional distress, are struggling to cope, or are at risk of suicide contact Samaritans for free on 116 123 or visit

For free, confidential information and advice with money, legal, consumer and other problems call Citizens Advice 0344 411 1444 or visit

For companionship, advice and support through ageing call Age UK’s free help line on 0800 678 1602 or visit

You can also always reach out to our tutors and staff in our learning centres. We are here to help and we will do everything to support you or point you in the right direction.


help with course fees/concessions

We offer concessions on courses, for some subjects that lead to a qualification, and sometimes you will get the course for free. Concessions are normally only available to learners aged 19 or over on the 31 August at the start of each academic year and who have been resident in the UK/EU for the past three years.

GCSE English and maths courses are free if you have not previously attained a GCSE in the subject at grade A* to C (or equivalent).

For qualifications in English for Speakers of Other Languages (ESOL), up to and including Level 2, the courses are free for individuals who meet the unemployed criteria below, or who meet the low wage criteria. For most other qualification courses, up to and including Level 2, a concession which could make the course free, may be available:

  • If you are aged 19 – 23
  • If you are unemployed and seeking work
  • Unemployed criteria: You must be unemployed, seeking work and in receipt of one of the following benefits:
  • Job Seekers Allowance (JSA), including National Insurance Credits only
  • Employment and Support Allowance (ESA) and are in a work-related activity group (WRAG)
  • Universal Credit due to unemployment (other Universal Credit payments are not included in this concession)
  • Have been mandated by a Job Centre Plus to attend employment-related training
  • If you are a low wage earner (including self-employed and part-time workers) with a gross annual salary of less than £16,009.50.

If you are claiming concessions, you may also be eligible for help with the following:

  • Childcare costs (Ofsted registered provider)
  • Travel costs
  • Course equipment
  • Examination fees
  • Care costs for a dependent

This financial support is limited and will be available to eligible learners who apply for this additional funding. Application forms are available from your local centre.

Concessions may also be available on some non-qualification courses for learners whose household income is less than £16,009.50 per year or living in a supported living environment and who meet specific criteria. Please see our fees policy and the learner bursary for further information on this concession, or contact your local centre.

paying by instalment

If your course fee is £100 or over you can pay by instalment. You will pay a quarter of the fee upfront followed by a further three instalments, paid by standing order. Please contact us for further information.

learner bursary

Where a concession is being claimed for the following, approval is subject to an entry and exit interview with a Learn Devon member of staff.

You must be:

  •  Is the learner at least 19 years of age on 31st August 2019
  •  Is the total household income less than £16,009.50 per year or living in a supported living environment?

And, one of the following must apply:

  • Is the learner a full-time carer for a dependent adult or child with disabilities?
  • Does the learner have a physical disability which has a significant and long term negative effect on the learner’s general well-being?
  • Does the learner have a learning difficulty which has a significant and long term negative effect on the learner’s general well-being?
  • Does the learner have a mental or emotional health condition which has a significant and long term negative effect on the learner’s general well-being?
  • Is the learner a non-EU resident / not eligible for ESFA funding undertaking an ESOL qualification?

Note: some preparatory qualifications/units are not included for free except for unemployed learners that satisfy the conditions listed above.