what happens if I have to cancel a course booking?

Posted on: 16 May 2014

If you cancel your place on a course more than five working days prior to the start of the course, all fees will be refunded.

If you cancel your place on a course five working days or less prior to the start date, a full refund less a £30 administration fee will apply.

If you cancel your place once the course has started, you will not receive a refund. However, if you are unable to attend on medical grounds and show us a valid doctor’s certificate, a refund will be made on a pro-rata basis according to the time you have spent on the course. If you have been entered for exams, there will be no refund for these.