Get online: Using national government services online

Ilfacombe Library, Ilfracombe

Who is this course for?

Suitable for anyone who has basic computer skills.

Course content

Practical work – accessing the site/s, registering and using.

Using national government services online such as:

Applying for car tax online

Applying for a passport online

Details about other public services that can be accessed online including:

• Applying for a driving licence or booking a driving test
• Applying for a student loan
• Paying for your TV licence
• Registering to vote
• Applying for income support and benefits
And where to go to access them

Using local government services online

• Complaining about Potholes
• Giving their local council a compliment

Looking at the benefits of using online services

• Searching GOV.UK:
• Online transactions
• Using local government websites
• Universal Credit: a how to guide
• What is Universal Credit?
• What you’ll need to claim Universal Credit
• How to claim Universal Credit

Support and feedback

Tutor will work with you as you access and use the websites and devices

Additional costs and requirements

You are welcome to bring your own tablet/laptop/smart phone but not required

Will I have to do anything outside of the session?


About the tutor

Anne Tudor-Kerr currently works for Learn Devon mainly in the northern area. Prior to this she worked for the North Devon Pathfinder Trust and before that as a classroom teacher with Avon and Somerset Council.

Anne has a Bachelor of Education with Honours from the University of the West of England. Anne has worked for many youth organisations including The Air Training Corps, Girls Brigade, Brownies, and Guides. Since moving to Devon eight years ago she has concentrated on the learning requirements of adults particularly those requiring support into employment.

“I love teaching adults although, they are quite different from young people in their requirements, the challenges are still very rewarding. To watch the progression of an adult with no knowledge to a confident user of a computer who finds employment is the best reward there is”.

Anne Tudor-Kerr –Tutor, Learn Devon

Start date06 Oct 2017
End date06 Oct 2017
Start time10:00
End time12:00
Concessions not available