information for learners
Apprenticeships are work-based programmes that lead to nationally recognised qualifications. They aren’t just for recent school leavers – anyone aged 16 or over can be an apprentice.
As an apprentice, you’ll follow a structured training programme that is tailored to your needs and enables you to gain knowledge and experience while earning money.
An apprenticeship can help you get on the ladder of employment or return to work, and is a good way to build confidence in your abilities. The programme takes from one to four years to complete, depending on the level and subject area.
apprenticeships with Learn Devon
We currently offer level 2, 3 and 4 apprenticeships in:
- Customer Service
- Business and Administration
- Health and Social Care
- Public Services – Operational Delivery Officer
- Management (Level 4)
what we do – how we support you as an apprentice
flexible and accessible learning and development
For our Customer Service and Business and Administration Apprenticeships, we use software called ‘One File’ to support you through the work based learning and study programmes you will be doing as part of your apprenticeship. ‘One File’ is a user friendly and accessible. If you use social media such as Facebook, Twitter, What’s App or Snapchat, you will find many similar features in ‘One File’ to allow you to get quick feedback from your assessor through your ‘progress dashboard’. You can also use the learning resources in ‘One File’ and take control of your learning by having immediate access to your results and progress, anytime, anywhere! ‘One File’ interactive features include:
- An Individual Learning Plan that records progress since last review and provides an overview of your progress since the start of your apprenticeship
- An email and journal system
- A permanent record that can be accessed online from any computer/phone
- Off line and ‘sync’ later capability through the Nomad app.
support and advice
Our friendly and supportive team of assessors will guide you through your apprenticeship study programmes – whether the assignment you are working on is work based or study based, our experienced and dedicated team will let you know how you are doing, what you need to do next and how to get the best results from your studies
You will have a day for study every week – this will allow you quiet time to complete assignments and check your progress
work based learning
Alongside your studies, you will have the opportunity to as part of a team to deliver adult education to local communities in Devon. You will get valuable work experience, meet and work with a wide range of our staff from all areas and levels of our service, and you will have the opportunity to get involved with your colleagues at social events and other activities outside work if you want to.
did you know?
- Nearly all apprentices felt that they acquired or improved their skills as a direct result of their apprenticeship (97%)
- Of the apprentices who had completed their apprenticeship, most (92%) were in work at the point of survey (12 – 20 months after completing their apprenticeship). This represented an increase from 88% in 2014.
- Over seven in ten (72%) of completed apprentices in employment at the time of the survey were still with the same employer with whom they undertook their apprenticeship.
- The majority (92%) of apprentices in work felt that their apprenticeship had positive impacts on their career.
- Three in ten (30%) completed apprentices had received a pay rise since completion, and close to half (46%) had been promoted. Both represented slight increases from 2014.
- The majority (77%) of completed apprentices who were employed planned to continue working for the same employer for the next2 – 3 years, and nearly nine in ten (89%) planned to continue working in the same sector for the next 2 – 3 years.
- A minority (11%) of all Level 2 and 3 apprentices had gone on to further study, while 41% had considered it. However, the majority were aware of their training options (74%)
Sources: Apprenticeships Evaluation 2015 – Learners A report by IFF Research, with the Institute for Employment Research at the University of Warwick October 2016
what’s it like as an apprentice?
Learn Devon currently has five apprentices working in customer service and business support roles in Exmouth and Tavistock. Read all about how they are finding being an apprentice in their blog posts.
We have previously had five other apprentices doing Customer Service apprenticeships in our centres, who have all now progressed on to other jobs. Three of them have shared their stories – click on the pictures below to read about Beth and Ruby’s experiences, and watch our video interview with Issie:
|Beth Abbot: a day in the life of an apprentice||Ruby Lawrence: ‘My apprenticeship has been invaluable’|
Issie Atcheson, who was an apprentice in our Totnes centre, discusses what she thought about her apprenticeship and how it’s helped her on her career path:
what to do now
If you would like to know more about doing an apprenticeship, please get in touch. If you decide to do an apprenticeship with us, we will support you and your employer every step of the way until your programme is complete.
- help you decide which apprenticeship is best for you
- discuss a training programme with you
- manage the training process
- explain the funding option to you.
If you feel an apprenticeship isn’t right for you but you would like to develop your key skills, we also run maths and English courses for all levels up to GCSE. If you haven’t got a maths or English GCSE at grade A*-C and you meet certain eligibility criteria, you can study this qualification with us for free.
Please contact our Apprenticeship Team to discuss your requirements:
Ruth Peirson firstname.lastname@example.org
Vicky Thomas email@example.com
Jac Wills firstname.lastname@example.org